The best CRM for venture capital, judged on the LP record

Updated

The best CRM for venture capital is, for most venture funds, a deal CRM: the pipeline of startups, the founders and the co-investors are where a VC's relationships live, and the products built for that are genuinely good at it. This ranking asks a narrower question, because the one thing a venture fund cannot keep in a deal CRM's contact list is its limited partners: their commitments, the capital called from them in a few large notices, the distributions when a company exits, and the quarterly update with its TVPI. Five products are ranked on that job alone, and the order would be different for the deal side.

Best crm for venture capital: the ranking, and the criterion

  1. Affinity: The relationship-intelligence CRM most venture firms mean when they say CRM: the deal and co-investor graph built from email and calendar, with LPs and fundraising riding the same graph; strongest when the partners raise the fund themselves.
  2. 4Degrees: A deal-first CRM for smaller firms with published pricing; the LP side is contacts and a fundraising pipeline, which is enough for a fund whose investor reporting is done elsewhere.
  3. Altvia: Built on Salesforce for firms that want fundraising, investor relations and an LP portal in one platform; sized for a firm with an investor relations function rather than a partner doing it on Sundays.
  4. Navatar: Salesforce configured for venture capital, with Salesforce's reporting and its administration; the fit for a firm that already runs Salesforce or has an operations hire to keep it.
  5. Rapportvo: The LP record only: commitments, capital calls, distributions and the quarterly TVPI, DPI and RVPI computed from them, with no deal pipeline. Last on purpose: right for the fund whose deal side is handled and whose LPs are in a spreadsheet, wrong for anyone who wanted one system.

Why a venture fund's LP record is a different job from its deal CRM

A venture fund calls capital in a few large notices rather than deal by deal, distributes when a company exits rather than on a schedule, and reports a residual value that comes from its own valuation of unlisted holdings. Each of those makes the LP record smaller than a buyout fund's and each mistake in it larger: a ten percent call against a five million dollar commitment is a notice for five hundred thousand dollars, and the same percentage sent to the wrong commitment is a wire the LP will not send. A deal CRM holds LPs as contacts; the record has to hold them as commitments with calls against them.

What each product on the list actually keeps for the LPs

Affinity and 4Degrees keep the LP as a relationship: who introduced them, who at the firm knows them, where the fundraising conversation stands. Altvia and Navatar keep the LP as a Salesforce record with fundraising and investor relations objects around it, and Altvia adds the portal the LP logs into. Rapportvo keeps the LP as a commitment with every call, every distribution and every document against it, and computes the quarter's figures from those entries: on the worked example, six and a half million paid in against ten million committed, with two point six million distributed and nine point four million of residual value, reports a TVPI of one point eight five times.

How to choose between the top of the list and the bottom

If the partners raise the fund themselves and the deal side is the daily job, the top of the list is right: one relationship graph for founders, co-investors and LPs, and the quarterly figures produced by the administrator or a spreadsheet. If the fund has no administrator yet and the calls and the letter are a partner's weekend, the bottom of the list is right, because that is the job it does and the only job it does. A firm with an investor relations hire and a deal team belongs in the middle, on a platform sized for both.

Questions people ask about best crm for venture capital

Does the best CRM for venture capital need to track the portfolio too?

Portfolio monitoring, the cap tables of the companies the fund holds and their valuations, is a third product. Some platforms bundle it; none of the products on this list is ranked on it, and Rapportvo does not do it at all. The residual value the LP letter carries is the output of that work, and the LP record takes it as an input.

Why is Rapportvo on a list it ranks last?

Because leaving it off would hide the one product on the page this site sells, and putting it higher would claim a job it does not do. It is the right choice for exactly one buyer, the fund whose LPs are still in a spreadsheet, and the page says so.

Are the vendor descriptions taken from their sites?

Each product is linked to the vendor's own page and described in this site's words from what that page says the product does. No pricing is quoted for any of them, because published prices change and an unread figure is an invented one.

Sources

Related answers

Start Rapportvo ProKeep the record, not the spreadsheet tab